Terms of Service

1. Who we are

ClipRush (“ClipRush”, the “Service”, “we”, “us” or “our”) is operated by VPStar LTD, a company registered in England and Wales under company number 11961194, with its registered office at 1 Clement Bois, NN13 6LH, United Kingdom.

You can contact us about these Terms at [email protected]. These Terms, and our agreement with you, are made in English.

2. Eligibility and your account

You must be at least 18 years old to use ClipRush. By using the Service you confirm that you are 18 or over and that you have the legal capacity to enter into these Terms.

Some features require an account. You agree to provide accurate information, to keep your login credentials secure, and to be responsible for all activity under your account. Tell us promptly at [email protected] if you believe your account has been compromised.

3. The Service

ClipRush provides AI-powered tools that generate images and video from text prompts and from media you upload, together with a Library to store and manage your generations.

The Service relies on third-party AI models and other providers. Outputs are generated automatically and may be inaccurate, unexpected, or not unique to you. Features described as “coming soon”, “beta”, or similar may change, be delayed, or be withdrawn before release.

4. Credits and billing

Generations are paid for with credits. Credits are sold as one-time packs at the prices and in the currency shown at checkout, and they do not expire. Applicable taxes may be added.

Credits are a prepaid right to use the Service. They have no cash value, are not money, electronic money, or a stored-value instrument, and cannot be transferred, sold, or exchanged for cash except where required by law.

Payments are processed by our third-party payment provider; we do not store full card details. A generation consumes credits at the rate shown before you confirm it, and credits are deducted when you submit a generation request.

5. Right to cancel (consumers)

If you are a consumer in the UK or EU, you normally have 14 days to cancel a purchase of digital content for a refund. Because credits let you start generating immediately, by purchasing credits and submitting a generation you expressly ask us to begin supplying the Service straight away and you acknowledge that you lose your right to cancel in respect of any credits you have used.

You may still request a refund of unused credits within 14 days of purchase. Nothing in these Terms affects your statutory rights as a consumer.

6. Refunds and failed generations

If a generation fails because of a technical fault on our side, contact us at [email protected] and we will normally re-credit the credits used or otherwise put it right. Beyond your statutory rights and the cancellation right above, credits that have been used are non-refundable.

7. Acceptable use

ClipRush is a brand-safe creator tool. You are responsible for the prompts you enter and the media you upload, and you must have the rights to use them. You must not use the Service to create, upload, or share content that:

• is sexual, pornographic, or otherwise NSFW (not safe for work);
• depicts, sexualises, or endangers minors in any way — this is strictly prohibited and will be reported where the law requires;
• is a deepfake of, or otherwise uses the face, voice, or likeness of, a real identifiable person without their consent;
• is unlawful, defamatory, hateful, harassing, or that incites violence;
• infringes the intellectual property, privacy, or other rights of anyone else;
• is intended to deceive, defraud, impersonate, or spread misinformation;
• contains malware, or attempts to disrupt, overload, scrape, reverse-engineer, or gain unauthorised access to the Service;
• circumvents, disables, or interferes with our content moderation, usage limits, or security measures.

8. Moderation and enforcement

We use automated and manual moderation. We may filter or block prompts, refuse to generate, remove content, apply usage limits, and suspend or terminate accounts that we reasonably believe breach Section 7 (Acceptable use) or these Terms. Where the law requires, we may report illegal content to the relevant authorities.

9. Your content and intellectual property

You keep all rights you already have in the prompts and media you provide (“Input”). You confirm that you own or are licensed to use your Input and that it does not breach Section 7 (Acceptable use).

As between you and us, and to the fullest extent we are able to grant them, you own the images and video you generate (“Output”). Because Output is produced by third-party AI models, your rights in Output are subject to those models’ terms, Output may be similar to content generated for other users, and we make no warranty that Output is free to use for every purpose or that it can be protected by intellectual property rights.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce, and transmit your Input and Output as needed to operate, secure, support, and improve the Service and to comply with the law. We do not claim ownership of your Input or Output.

The Service itself — including the ClipRush software and the “ClipRush” and “VPStar” names and logos — belongs to us or our licensors. These Terms do not give you any rights in them.

10. Third-party services

The Service integrates third-party AI model providers and a payment processor. Your use of those features may also be subject to the relevant provider’s terms, and we are not responsible for the acts, omissions, or content of third parties.

11. Availability and changes to the Service

We work to keep ClipRush available but we do not guarantee that it will be uninterrupted, error-free, or secure. We may carry out maintenance, and we may change, suspend, or discontinue parts of the Service.

12. Suspension and termination

We may suspend or terminate your account or access to the Service if you breach these Terms, if we reasonably suspect misuse, or where required by law. Where it is reasonable to do so, we will give you notice.

You may stop using the Service and close your account at any time by contacting [email protected]. If your account is terminated for a serious or repeated breach of these Terms, you may forfeit any unused credits without a refund. Sections that by their nature should survive termination (including content licences already granted, disclaimers, and the limitation of liability) will continue to apply.

13. Disclaimers

The Service is provided on an “as is” and “as available” basis. AI-generated Output may be inaccurate, incomplete, or unsuitable for your purposes, and you are responsible for reviewing it before you rely on or publish it.

To the fullest extent permitted by law, we exclude all warranties, conditions, and terms that are not expressly set out in these Terms. If you are a consumer, you have legal rights (for example under the Consumer Rights Act 2015) that these Terms do not affect.

14. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that, we are not liable for loss of profits, business, goodwill, or data, or for any indirect or consequential loss, and our total liability to you arising out of or in connection with the Service and these Terms will not exceed the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or GBP 100.

If you are a consumer, you agree that you are using the Service for personal, non-commercial purposes, and we are not responsible for any business losses.

15. Indemnity (business users)

If you use the Service other than as a consumer, you agree to indemnify us against all liabilities, costs, and reasonable expenses we incur arising from your breach of these Terms or your misuse of the Service.

16. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to the Service or the law. If a change is material, we will take reasonable steps to let you know, such as by email or a notice in the app. Changes take effect when posted, and your continued use of the Service after that means you accept the updated Terms. If you do not agree, you should stop using the Service.

17. Governing law and disputes

These Terms, and any dispute arising out of or in connection with them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

If you are a consumer resident elsewhere, you still benefit from any mandatory consumer-protection rules of the country where you live, and you may be able to bring proceedings in your local courts.

18. Contact and company details

VPStar LTD, registered in England and Wales (company number 11961194), registered office 1 Clement Bois, NN13 6LH, United Kingdom. Questions about these Terms? Email [email protected]. For help with your account, email [email protected].